All Systems Operational
Uptime over the past 90 days. View historical uptime.
Swan Website Operational
90 days ago
100.0 % uptime
Today
Swan iOS App Operational
90 days ago
100.0 % uptime
Today
Swan Android App Operational
90 days ago
100.0 % uptime
Today
Custody and Trading - Fortress Operational
90 days ago
99.9 % uptime
Today
Withdrawals ? Operational
90 days ago
100.0 % uptime
Today
Instant Buys ? Operational
90 days ago
99.82 % uptime
Today
Convert Now ? Operational
90 days ago
99.97 % uptime
Today
Savings Plans ? Operational
90 days ago
99.82 % uptime
Today
Custody and Trading - Bakkt Operational
90 days ago
100.0 % uptime
Today
WIthdrawals Operational
90 days ago
100.0 % uptime
Today
Instant Buys Operational
90 days ago
100.0 % uptime
Today
Convert Now Operational
90 days ago
100.0 % uptime
Today
Savings Plans Operational
90 days ago
100.0 % uptime
Today
Onboarding - Fortress Operational
90 days ago
100.0 % uptime
Today
Account creation Operational
90 days ago
100.0 % uptime
Today
Onboarding - Bakkt Operational
90 days ago
100.0 % uptime
Today
Account creation Operational
90 days ago
100.0 % uptime
Today
Operational Emails Operational
90 days ago
100.0 % uptime
Today
Swan Vault Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance Impacting Operational Emails: Saturday, April 27th 2024, at 11 PM EST for up to 4 hours Apr 28, 2024 03:00-07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2024 - 16:54 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2024 - 16:52 UTC
Scheduled - Our email service provider is undergoing scheduled maintenance on Saturday, April 27th 2024, at 11 PM EST (Sunday, April 28th 2024, at 3 AM UTC).

We expect emails to be unavailable intermittently for up to 4 hours during this time.

All funds are safe and we apologize for the inconvenience caused.
Apr 16, 2024 - 10:22 UTC
Past Incidents
Apr 26, 2024
Potential Bitcoin Purchasing Outage
Resolved - This incident has been resolved.
Apr 26, 15:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 15:41 UTC
Investigating - We are investigating a potential Bitcoin purchasing outage.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.
Apr 26, 14:38 UTC
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Swan Vault web interface unavailable
Resolved - This incident has been resolved.
Apr 23, 20:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 20:33 UTC
Investigating - Swan Vault is currently unavailable to view in your Swan Dashboard. We're actively working to resolve the issue and we will post updates here. You can still access your Vaults via Specter Desktop.

Our apologies for any inconvenience caused.
Apr 23, 19:57 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024
Potential Bitcoin Purchasing Outage
Resolved - This incident has been resolved.
Apr 21, 21:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 20:50 UTC
Investigating - We are investigating a potential Bitcoin purchasing outage.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.
Apr 21, 16:32 UTC
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Delays with Bitcoin Withdrawals
Resolved - This incident has been resolved.
Apr 16, 13:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 20:49 UTC
Investigating - We have been notified that our Bitcoin trading partner is experiencing delays with bitcoin withdrawals. They are actively working to resolve the issue.

Our apologies for any inconvenience caused. We will update this page as we receive further information from our partner.
Apr 15, 15:33 UTC
Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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