Delays with Bitcoin Withdrawals

Incident Report for Swan Bitcoin

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 13:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 15, 2024 - 20:49 UTC

Investigating

We have been notified that our Bitcoin trading partner is experiencing delays with bitcoin withdrawals. They are actively working to resolve the issue.

Our apologies for any inconvenience caused. We will update this page as we receive further information from our partner.

Posted Apr 15, 2024 - 15:33 UTC

This incident affected: Custody and Trading - Fortress (Withdrawals).