Bitcoin Purchasing Outage

Incident Report for Swan Bitcoin

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 05:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2023 - 02:10 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 07, 2023 - 01:17 UTC

Investigating

We are investigating a Bitcoin purchasing outage.

Our apologies for any inconvenience caused. We will post updates to this page as soon as we have further information.

Posted Dec 07, 2023 - 00:41 UTC

This incident affected: Custody and Trading - Fortress (Instant Buys, Convert Now, Savings Plans).